inspections
NYC 311 Restaurant Complaint Tracker
New York City's 311 system logs thousands of restaurant complaints every month — rodent sightings, roach infestations, foul odors, unsanitary conditions. These complaints are public record, but almost nobody checks them. Panko Alerts surfaces them so you can see what's been reported before you walk in.
What gets reported through 311
NYC 311 restaurant complaints cover a wide range of issues: rodents (mice and rats inside or near the establishment), insects (roaches, flies), unsanitary conditions, foul odors, illegal food vending, commercial cooking in residential buildings, and noise complaints. Each complaint is logged with the restaurant's address and date.
Why 311 data matters alongside inspections
Health inspections are scheduled — restaurants know they're coming and can prepare. 311 complaints capture what happens between inspections: the conditions customers and neighbors actually experience day-to-day. A restaurant can pass an inspection and still accumulate dozens of 311 complaints in the months that follow.
311 complaints in Panko Alerts
Panko Alerts ingests NYC 311 restaurant complaint data and surfaces it alongside DOH inspection scores and FDA recall alerts. You get a complete picture of a restaurant's food safety profile — not just the letter grade in the window, but what people are actually reporting.
See real NYC restaurant data — free for 7 days
Real-time food safety alerts from 25+ government sources. AI-scored by urgency. Less than one bad meal a month — $4.99/mo.
Start free trial → alerts.getpanko.app